Privacy Policy

DOSS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we handle personal and non-personal information collected through our website, [Sub-Website URL] ("the Site"), which is intended for product information only and does not include eCommerce or user account features.

1. Information We Collect

We only collect personal information in the following limited circumstances:

• Email Newsletter Sign-Up (via Mailchimp): If you choose to sign up for our email newsletter, we collect your email address through a secure Mailchimp form. This information is stored and managed by Mailchimp in accordance with their privacy policy.
• Contact Form Submissions: Our Site includes a contact form where you may provide your name, email address, and a message. This information is sent directly to our email inbox and is not stored on our website or server.

We may also automatically collect non-personal information through the use of cookies and analytics tools.

2. Use of Information

We use the information collected to:

• Respond to inquiries submitted through our contact form
• Send newsletters or updates if you've opted into our Mailchimp email list
• Improve the performance and content of our Site through analytics

We do not sell, rent, or share your personal information with third parties, except as necessary to deliver services (e.g., Mailchimp) or as required by law.

3. Cookies and Tracking Technologies

We may use cookies and third-party analytics tools (e.g., Google Analytics) to gather non-identifiable visitor data such as:

• Browser type and version
• Device type
• Operating system
• IP address
• Referring URLs
• Pages visited and time spent on the Site

This data helps us understand how the Site is used and improve its functionality.

4. Third-Party Services

• Mailchimp: We use Mailchimp to manage our email list and send marketing communications. Your email address is stored securely on Mailchimp’s servers only if you opt in.
• Google Analytics (or similar): We may use analytics services to monitor Site usage. These services use cookies and collect anonymized data in accordance with their own privacy policies.

5. Data Security

We take reasonable precautions to protect the information collected via our Site. Contact form submissions are emailed securely and not stored in any database or on our server.

6. Links to Other Websites

Our Site may contain links to external websites. We are not responsible for the content or privacy practices of those sites and encourage users to read their privacy policies.

7. Children's Privacy

Our Site is not directed toward children under 13. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted here with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: DOSS 562 Spencer Street, West Melbourne, VIC 300 info@doss.com.au (+613) 9321 8300